Living in the ITOM world

There was so much happening at this year’s Knowledge 2019 event and so many new announcements that it is hard to pick a favourite. However, living in the ITOM world, I would have to say the introduction and overall design...

Methods and Mindsets

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  • Methods and Mindsets
  • ITIL
  • ITSM
  • DevOps

UK Cloud Awards’ Best Digital Transformation Project

Sopra Steria has announced its success at the UK Cloud Awards, scooping Best Digital Transformation Project for Public Sector/Third Sector Project of the Year. The award was in recognition of Sopra Steria’s partnership with the...

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Service Desk



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Service Manager magazine is your single-source for articles, news and reviews regarding service management. Reaching an audience of 17,500 executives at C-level and beyond, including IT directors, IT managers, consultants, managing directors, and of course service managers, it provides concise information regarding the value service management can deliver.