SolarWinds has announced the launch of its Service Desk offering taking on the current market leaders in SolarWinds’ big move into the ITSM space. This release comes after SolarWinds’ $350 million acquisition of the market-leading ITSM solution, Samanage, and a slew of other recent IT management acquisitions, including Loggly, Protected Networks and Trusted Metrics.

IDC forecasts the ITSM market to reach over $8.5 billion by 2023 and this release places SolarWinds in a position to take the market lead by extending its ITSM capabilities to businesses of all sizes and maturity. SolarWinds’ complete ITSM suite incorporates automation, AI and machine learning to empower organizations at any stage to gain better control of their IT infrastructure and service costs.